Last updated: 20/02/26
1. Who We Are
This website is operated by Nextsystem, a digital automation service provider.
We provide AI-powered direct message (DM) automation services for brands and organisations.
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
Email: daniel@nextsystem.uk
2. What Information We Collect
We may collect the following personal data when you interact with our website:
• Name
• Email address
• Business name
• Any information submitted via contact forms
• Technical data such as IP address, browser type, and device information
• Website usage data through analytics tools
We only collect information necessary to respond to enquiries, provide services, and improve our website.
3. How We Use Your Information
We use personal data to:
• Respond to enquiries and messages
• Provide proposals or service information
• Deliver our automation services
• Improve website performance and user experience
• Comply with legal obligations
We do not sell, rent, or trade personal data.
4. Legal Basis for Processing
We process personal data under the following lawful bases:
• Consent (when you submit a contact form or accept cookies)
• Legitimate interest (to operate and improve our services)
• Contract (where services are provided)
• Legal obligation (where required by law)
5. Cookies
We use essential cookies to operate our website and optional cookies for analytics and marketing purposes.
Optional cookies are only activated with your consent. You can manage your preferences through our cookie banner.
6. Data Sharing
We may use trusted third-party service providers to operate our website and services, including:
• Website hosting providers
• Analytics providers
• Email providers
• Automation and CRM platforms
These providers process data on our behalf and are required to maintain appropriate security standards.
We do not share personal data for unrelated third-party marketing.
7. International Data Transfers
Some service providers we use may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect personal data in accordance with applicable data protection laws.
8. Data Retention
We retain personal data only for as long as necessary:
• Enquiry data: up to 12 months
• Client data: for the duration of the service relationship and as required for legal or accounting purposes
9. Your Rights
Under applicable data protection law, you may have the right to:
• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Withdraw consent at any time
To exercise these rights, contact us at daniel@nextsystem.uk.
You may also lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.
10. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page